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Can USPS Deny a Damage Claim?
If your USPS package arrives damaged and it was insured, you have the right to file a claim and receive compensation. However, USPS sometimes denies damaged item claims. Why does this happen, and what can you do if your claim has been denied?
What to Do If Your Package Arrived Damaged
Although carriers do everything possible to deliver packages safely to their destinations, sometimes packages arrive damaged. Is there anything you can do in such a case? As a matter of fact, yes: you can file a claim to get compensated. The process is similar for all major carriers, but there are some differences you should know about.
Weekend Delivery 101: How to Ensure Your Package Gets Delivered on a Weekend
Delivering parcels on weekdays has long been the standard. However, since many people are unavailable to receive parcels during standard business hours, weekend delivery has become increasingly popular. Today, most postal and courier companies offer weekend delivery, but the exact terms may vary by carrier.
Customs Clearance Process: What Happens When Your Package Arrives at Customs
All international packages sent by mail or courier services undergo customs clearance to ensure that the packages contain no prohibited items, that all paperwork is in order, and that all applicable duties and taxes are paid. What exactly does the customs clearance process entail, and is there anything you, as the sender, can do to ensure everything goes smoothly?
How to Pack Mismatched Items for Shipping
Shipping several items of similar size and shape, such as books or T-shirts, is simple and straightforward. But what about shipping a box of mismatched items? For example, what if you need to send a care package to a friend containing a book, a mug, and their favorite snacks? Read on to learn how to pack mismatched items for shipping so that they all arrive safely.
Why Choosing the Right Box Size Matters When You Ship Packages from Home
If you prefer to save time and money by purchasing shipping labels online and shipping packages from home, then the task of choosing the right box also falls on your shoulders. Why does choosing the right box size matter in this situation? Let’s figure it out together.
USPS Announced a General Rate Increase for 2026
Every fall, the United States Postal Service (USPS) announces a general rate increase for the following year, which takes effect in January. The 2026 General Rate Increase was announced on November 14, 2025, and is expected to take effect on January 18, 2026.
What Is the Difference Between USPS Priority Mail and Priority Mail Express?
When mailing a package through the United States Postal Service (USPS), customers often encounter two similar-sounding options: Priority Mail and Priority Mail Express. Though their names suggest they serve the same purpose, these services cater to different shipping needs. Understanding what sets them apart is essential for choosing the right one for your delivery.
What Countries Are Ineligible for USPS Service?
The United States Postal Service (USPS) delivers to more than 180 countries. However, not all countries and territories are currently eligible for USPS international services. Some countries are excluded due to U.S. government sanctions and legal restrictions, while service to others is temporarily suspended. Which countries are currently ineligible for USPS service?
The United States Postal Service’s Plans for the 2025 Holiday Season
The holiday shopping season consistently brings a surge in shipments, making it one of the busiest times of the year for postal and courier services. To ensure the timely delivery of gifts, cards, and care packages, carriers begin preparing for this peak period several months in advance. In October 2025, the United States Postal Service (USPS) announced its strategy for the upcoming holiday season, assuring customers that their mail and packages would be delivered on time.
What to Do If You Lost Your USPS Tracking Number
Most USPS items have a tracking number that allows senders and recipients to track them. Losing a tracking number can be frustrating, especially when trying to locate an important package or confirm delivery. While a lost tracking number can sometimes be recovered, it is not always possible. What should you do if you lose your USPS tracking number?
What Is the Difference Between a USPS Claim and a USPS Refund
When a package is lost or damaged in the mail, or fails to reach its destination on time, customers often turn to the United States Postal Service (USPS) for compensation. However, many confuse USPS claims with USPS refunds, even though they serve different purposes. It is essential to understand the difference between the two in order to know which process applies to your situation.
Canada Post Employees on Strike Yet Again
The labor dispute between the Canadian Union of Postal Workers (CUPW) and Canada Post has been ongoing since November 2024 and has included two strikes. The first strike lasted from November 15 to December 17, 2024, and the second started on September 25, 2025.
Why Is My USPS Tracking Not Updating? Possible Reasons
Most USPS packages have a tracking number that allows senders and recipients to monitor their packages’ progress while they are in transit. However, the tracking status sometimes does not update for a couple of days, which can be frustrating. Why does this happen, and what should you do if your USPS tracking is not updating?
How Does USPS Tracking Work?
Most domestic USPS services allow senders, recipients or anyone with a tracking number to learn a package’s whereabouts at any point in the delivery process, except for First-Class Mail service. But how exactly does USPS tracking work?
What to Do If Your USPS Package Is Stuck in Transit?
“In transit” is a normal tracking status for a USPS package as it moves from one location to another, such as a post office or sorting facility. However, sometimes a package gets stuck in transit for days without moving. Why does this happen, and what can you do if your USPS package gets stuck?
USPS Announced Temporary Price Changes for the 2025 Peak Holiday Season
With the holiday shopping season approaching, the United States Postal Service (USPS) has announced temporary price adjustments for the 2025 peak season. These adjustments are designed to offset the increased handling costs associated with the expected surge in shipping volume. These temporary rates will take effect on October 5.
What is a UPS Delivery Notice
When a UPS driver attempts to deliver or pick up your package but cannot reach you, they will leave a UPS Delivery Notice to inform you of the unsuccessful delivery or pickup attempt. What exactly is a UPS Delivery Notice, and what should you do next?
USPS Delivery Attempt Tracking Statuses
Packages sent via USPS are scanned at each stage of their journey, allowing senders and recipients to track their delivery status using the tracking number. Once a package is delivered to the recipient, the tracking status changes to “Delivered”. However, there are several tracking statuses that indicate an unsuccessful delivery attempt. What does each of these statuses mean?
Common Shipping Address Errors and How to Avoid Them
Even the smallest mistakes in an address, such as transposing digits in a ZIP code or omitting an apartment number, can lead to delivery delays, returned packages, or even lost packages. What are the most common shipping address errors, and how can you avoid them?